Frequently Asked Questions

If the item is in stock, we ship it with the GLS courier service — to your address or to a GLS pickup point / parcel locker of your choice — and delivery usually takes place the very next business day. This applies to orders placed by 10:00 on a business day. Bulky parts (bumpers, bonnets and the like) are delivered by the TopTrans carrier.

Bulky parts do not fit into a standard parcel, so we deliver them with the TopTrans carrier straight to your door, usually within 2–5 business days. For such goods, the checkout automatically offers only TopTrans delivery (or personal pickup); shipping costs €10, and it is free on orders over €200.

Shipping costs €4 when paying in advance and €5 for cash on delivery. Bulky goods sent with the TopTrans carrier (bumpers, bonnets and the like) cost €10. On orders over €200, shipping is free with every payment method.

Yes, personal pickup is available in Trstená at Oravická 617/20, with cash payment. Please collect the goods only after you receive an e-mail that they are ready — usually the next business day if you placed your order by 10:00 on a business day.

Yes. Just let us know as soon as possible and we will update the address or phone number as long as we have not dispatched the shipment yet.

In most cases, yes. Tell us which model you are interested in and we will find out the restocking date, or reserve the item for you and ship it as soon as it is back in stock.

Timeframes vary by model. Send us the specific product or its code and we will give you exact information about restocking.

Send us the make, model, year of manufacture and whether it is a facelift, ideally also the VIN. We will gladly verify whether the specific lights fit your car before you order.

If the lights do not fit, you can return them (see the Returns and complaints section). That is why we recommend checking compatibility in advance — write to us and we will advise you.

It is not difficult — any car garage can fit the lights for you. Essentially the old lights are removed, the new ones are installed and the connector is plugged in.

For most lights, yes, but it depends on the specific model. You will find this in each product’s description; if you are not sure, write to us.

It depends on the model — for some lights the low-beam bulbs (for example H7) need to be purchased separately. You will find this in the product’s description.

Most of our lights are type-approved — they carry a stamped type-approval (E) mark directly on the light, so they are approved for use on public roads. If a specific product is not type-approved, this is stated in its description.

The rings light up across their whole surface and look great, but on most models they are not type-approved as daytime running lights (DRL). If you need type-approved daytime running lights, choose a model that explicitly states this in its description.

You can pay by bank transfer, by cash on delivery (on receipt) or in cash at personal pickup. When paying by transfer, we will send you the payment details by e-mail.

Yes, we issue an invoice for every order, which we enclose with the shipment and send by e-mail.

Yes. As a consumer, you have the right to return goods within 14 days of receipt without giving a reason. Send the goods back to our address together with the invoice and tell us the account number to which we should refund your money.

The goods are covered by the statutory 24-month warranty.

Send us a description of the problem, ideally with a photo or video. Then send the goods together with the invoice to our address. If the complaint is upheld, we will send you a new unit or refund the purchase price.

Contact us as soon as possible after receipt and attach photos of the damage, including the packaging. Transport damage is resolved by replacing the unit or issuing a refund.

The listed price is for the complete set — both the left and the right light. If it is exceptionally stated otherwise somewhere, it is noted in the product description.

Occasionally we offer lights at a discount if they are missing the original box or have minor damage. The condition is always stated and documented with a photo.